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What sets this resort apart?
The 401 guest rooms and suites at our beachfront Playa del Carmen hotel lie nestled in a tropical forest surrounded by the calm, ever-present waters of lush lagoons, with some private suites stretching out to a pristine white shoreline. Each room is immaculately appointed in breezy earth tones and contemporary light wood furnishings, with luxury touches including Le Labo Rose 31 amenities, a coffee maker, and a spacious marble-accented bathroom. The majority of our accommodation is set back from the sea to protect our mangrove forest.
Wedding Packages
Wedding Tailored to Your Requests
FIG CATERING WEDDING PACKAGE
The Rooms
Located in the secluded area of our AAA-5 Diamond resort in Riviera Maya, nearby the powdery white sand beach and azure Caribbean Sea, these Casitas feature exclusive butler service. These refined and luxurious guest rooms bring the surrounding tropical forest indoors, offering garden or water canal views. The Casitas maximize natural light through oversized windows, while the private, spacious balcony provides superb views of the lush surroundings. The expansive spa-style bathroom, adorned with marble accents, includes a luxurious soaking tub, a double vanity, and a private shower stall. Please note: These rooms are not oceanfront.
HIGHLIGHTS- Dedicated Fairmont Butler Service
- Daily housekeeping service
- 24-hour concierge service
- High-definition flat screen TV with Chromecast
- In-room safe
- Slippers, bathrobes and scale
- Blow dryer & makeup mirror
- Le Labo Rose 31 toiletries: Shampoo, conditioner, body lotion and shower gel
- Refreshment center: Nespresso coffee machine and tea kettle
- Air conditioning with individual climate control and celing fan
- In-room business center amenities: Computer data port, ergonomic chair, desk with business amenities, and telephone with voice-mail
- High-speed internet access – Complimentary for Accor Live Limitless members
- Balcony or terrace seating
- Valet service
- PressReader: Digital access to thousands of newspapers & magazines
Located in the Bamboo Tower, just steps from the main building and next to the Bamboo Pool, your room awaits. A haven of understated luxury, where simple elegance meets serene comfort. Expansive windows frame the surrounding beauty, ushering in natural morning light. Unwind on your private terrace or balcony, and enjoy the most magnificent garden views. A spacious bathroom, adorned with marble accents, features a luxurious soaking tub, a double vanity and a shower stall. Connecting rooms are available.
HIGHLIGHTS- Daily housekeeping service
- 24-hour concierge service
- High-definition flat screen TV with Chromecast
- In-room safe
- Slippers, bathrobes and scale
- Blow dryer & makeup mirror
- Le Labo Rose 31 toiletries: shampoo, conditioner, body lotion and shower gel
- Refreshment center: Nespresso coffee machine and tea kettle
- Air conditioning with individual climate control and ceiling fan
- In-room business amenities: Computer data port, ergonomic chair, and telephone with voice-mail
- High-speed internet access – Complimentary for Accor Live Limitless members
- Balcony or terrace with seating
- Valet service
- PressReader: Digital access to thousands of newspapers & magazines
- Alarm clock / personalized wake-up calls
Located in the Bamboo Tower, just steps from the main building and next to the Bamboo Pool, your room awaits. A haven of understated luxury, where simple elegance meets serene comfort. Expansive windows frame the surrounding beauty, ushering in natural morning light. Unwind on your private terrace or balcony, and enjoy the most magnificent garden views. A spacious bathroom, adorned with marble accents, features a luxurious soaking tub, a double vanity and a shower stall. Connecting rooms are available
HIGHLIGHTS- Daily housekeeping service
- 24-hour concierge service
- High-definition flat screen TV with Chromecast
- In-room safe
- Slippers, bathrobes and scale
- Blow dryer & makeup mirror
- Le Labo Rose 31 toiletries: shampoo, conditioner, body lotion and shower gel
- Refreshment center: Nespresso coffee machine and tea kettle
- Air conditioning with individual climate control and ceiling fan
- In-room business amenities: computer data port, ergonomic chair, desk with business amenities, and telephone with voice-mail
- High-speed internet access – Complimentary for Accor Live Limitless members
- Balcony or terrace wth seating
- Valet service
- PressReader: Digital access to thousands of newspapers & magazines
- Alarm clock / personalized wake-up calls
Located in the Bamboo Tower, near the main building and the Bamboo Pool, the Fairmont View Room offers a tranquil escape. Large sliding glass doors open to your private balcony or terrace, complete with a seating area, inviting you to indulge in breathtaking panoramic resort views. Relax and unwind in the spa-inspired bathroom, featuring luxurious marble accents, a deep soaking tub, a double vanity, and a private shower stall for your ultimate rejuvenation after a day of exploration.
HIGHLIGHTS- Daily Housekeeping Service
- 24-hour concierge service
- High-definition flat screen TV with Chromecast
- In-room Safe
- Slippers, bathrobe and scale
- Blow dryer & makeup mirror
- Le Labo Rose 31 toiletries: shampoo, conditioner, body lotion and shower gel
- Refreshment center: Nespresso coffee machine and tea kettle
- Air conditioning with climate control and ceiling fan
- In-Room Business Amenities: Computer data port, ergonomic chair, desk with business amenities, and telephone with voice-mail
- High-speed internet access- Complimentary for Accor Live Limitless members
- Balcony or terrace with seating
- Valet service
- Press Reader: Digital access to thousands of newspapers & magazines
- Alarm clock / personalized wake-up calls
Located in the Bamboo Tower, near the main building and the Bamboo Pool, the Fairmont View Room offers a tranquil escape. Large sliding glass doors open to your private balcony or terrace, complete with a seating area, inviting you to indulge in breathtaking panoramic resort views. Relax and unwind in the spa-inspired bathroom, featuring luxurious marble accents, a deep soaking tub, a double vanity, and a private shower stall for your ultimate rejuvenation after a day of exploration.
HIGHLIGHTS- Daily housekeeping service
- 24-hour concierge service
- High-definition flat screen TV with Chromecast
- In-room safe
- Slippers, bathrobe, and scale
- Blow dryer and makeup mirror
- Le Labo Rose 31 toiletries: shampoo, conditioner, body lotion and shower gel
- Refreshment center: Nespresso coffee machine and tea kettle
- Air conditioning with individual climate control and ceiling fan
- In-room business amenities: Computer data port, desk with business amenities, and phone with voicemail.
- High-speed internet access – Complimentary for Accor Live Limitless members
- Balcony or terrace with seating
- Valet service
- PressReader: Digital access to thousands of newspapers & magazines
- Alarm clock / personalized wake-up calls
Escape to your own private sanctuary in the heart of the Riviera Maya. Choose from a ground-floor or upper-floor Signature Casita Room, each offering enchanting views of the lush tropical forest and the beauty of the reserve’s water canals. Step inside and you’ll be captivated by the floor-to-ceiling windows that bathe the room in natural light and showcase the awe-inspiring scenery. Take a moment to relax on your private furnished terrace or balcony, the perfect spot to admire the jungle that surrounds you. Your oasis expands further into a spacious, spa-inspired bathroom adorned with luxurious marble accents, a deep soaking tub, a double vanity and private shower.
HIGHLIGHTS- Daily housekeeping service
- 24-hour concierge service
- High-definition flat screen TV with Chromecast
- In-room safe
- Slippers, bathrobes and scale
- Blow dryer & makeup mirror
- Le Labo Rose 31 toiletries: Shampoo, conditioner, body lotion and shower gel
- Refreshment center: Nespresso coffee machine and tea kettle
- Air conditioning with individual climate control and ceiling fan
- In-Room Business Amenities: Computer data port, ergonomic chair, desk with business amenities, and telephone with voice-mail
- High-speed internet access – Complimentary for Accor Live Limitless members
- Balcony or terrace with seating
- Valet service
- PressReader: Digital access to thousands of newspapers & magazines
- Alarm clock / personalized wake-up calls
Escape to your own private sanctuary in the heart of the Riviera Maya. Choose from a ground-floor or upper-floor Signature Casita Room, each offering enchanting views of the lush tropical forest and the beauty of the reserve’s water canals. Step inside and you’ll be captivated by the floor-to-ceiling windows that bathe the room in natural light and showcase the awe-inspiring scenery.
Take a moment to relax on your private furnished terrace or balcony, the perfect spot to admire the jungle that surrounds you. Your oasis expands further into a spacious, spa-inspired bathroom adorned with luxurious marble accents, a deep soaking tub, a double vanity and a private shower.
HIGHLIGHTS- Daily housekeeping service
- 24-hour concierge service
- High-definition flat screen TV with Chromecast
- In-Room Safe
- Slippers, bathrobes and scale
- Blow dryer and makeup mirror
- Le Labo Rose 31 toiletries: shampoo, conditioner, body lotion and shower gel
- Refreshment center: Nespresso coffee machine and tea kettle
- Air conditioning with individual climate control and ceiling fan
- In-Room Business Amenities: Computer data port, ergonomic chair, desk with business amenities, and telephone with voice mail
- High-speed internet access – Complimentary for Accor Live Limitless members
- Balcony or terrace with seating
- Valet service
- PressReader: Digital access to thousands of newspapers and magazines
- Alarm clock / personalized wake-up calls
Discover the enchanting Casitas nestled throughout the magnificent Mayakoba reserve, offering spacious and elegant rooms that immerse you in the verdant beauty of the tropical forest. Select between ground and upper floors to customize your experience. Expansive windows bathe the room in natural light, while your private furnished terrace or balcony overlooks the majestic mangroves, inviting you to connect with the forest’s allure. Pamper yourself in the opulent spa-style bathroom, adorned with marble accents, a deep soaking tub, a double vanity, and a private shower, ensuring an oasis of comfort and relaxation
- Daily Housekeeping Service
- 24-hour concierge service
- High-definition flat screen TV with Chromecast
- In-room safe
- Slippers, bathrobes and scale
- Blow dryer & makeup mirror
- Le Labo Rose 31 toiletries: shampoo, conditioner, body lotion and shower gel
- Refreshment center: Nespresso coffee machine and tea kettle
- Air conditioning with individual climate control and ceiling fan
- In-room business amenities: Computer data port, desk with business amenities, and phone with voicemail.
- High-speed internet access – Complimentary for Accor Live Limitless members
- Balcony or terrace seating
- Valet service
- PressReader: Digital access to thousands of newspapers & magazines
- Alarm clock / personalized wake-up calls
Discover the enchanting Casitas nestled throughout the magnificent Mayakoba reserve, offering spacious and elegant rooms that immerse you in the verdant beauty of the tropical forest. Select between ground and upper floors to customize your experience. Expansive windows bathe the room in natural light, while your private furnished terrace or balcony overlooks the majestic mangroves, inviting you to connect with the forest’s allure. Pamper yourself in the opulent spa-style bathroom, adorned with marble accents, a deep soaking tub, a double vanity, and a private shower, ensuring an oasis of comfort and relaxation.
HIGHLIGHTS- Daily Housekeeping Service
- 24-hour concierge service
- High-definition flat screen TV with Chromecast
- In-room safe
- Slippers, bathrobes and scale
- Blow dryer and makeup mirror
- Le Labo Rose 31 toiletries: shampoo, conditioner, body lotion, shower gel
- Refreshment center: Nespresso coffee machine and tea kettle
- Air conditioning with individual climate control and ceiling fan
- In-room business amenities: computer data port, ergonomic chair, desk with business amenities and telephone wih voice-mail
- High-speed internet access – Complimentary for Accor Live Limitless members
- Balcony or terrace with seating
- Valet service
- PressReader: Digital access to thousands of newspapers and magazines
- Alarm clock / personalized wake up calls
Wedding Venues
Beach
Terraza Lawn
La Isla Lawn
Adults Pool
Mimosa & Riviera Ballroom
Ready to make it official?
Here’s how we’ll find your perfect match.
It starts with a “Hello”: Book your consult. Pop open the champagne because this means your late-night Googling sessions are over. In just one phone call, we promise you’ll be much more relaxed about the whole planning process. This is where we’ll take you through our Perfect Match process to start narrowing down where in Mexico or the Caribbean would work for you based on your vision, budget and other factors.
- You’ll walk away feel a weight lifted off your shoulders because the late-night Googling sessions are finally over.
- We’ll get a clear idea of what you are looking for when it comes to your wedding.
- You’ll learn what you can expect to pay plus how we can help you save.
Get ready to fall in love (again): see what we’ve found for you. We’ll present you with the best resorts for you. We do this pretty quickly thanks to our proprietary process and our connections to the resorts.
Go on the ultimate date: Schedule your resort visit (or not!) Many couples choose to do a visit but some couples aren’t able to make the trip out due to work schedules. No problem! We work with you to give you everything you need to make an informed decision.
Make it official. We’ll negotiate the rates and secure the best perks we can for you. Pay your deposit to your resort to hold your wedding date. We’ll get your wedding booking site ready so you can share it with friends and family. You’ll be able to easily see who has booked and who hasn’t.
Make it extra special. Let’s shorten your to-do list! We’ll recommend wedding planners, photographers, videographers, and other pros you need to have the wedding you deserve.
Celebrate in paradise. Get ready to enjoy the most important week of your whole life in style. Arrive at your resort and enjoy very sip of your welcome beverage as you and your guests get VIP check-in. Connect with your wedding coordinator and wedding planner before exploring the resort. It’s the week you’ve been waiting for: take in every moment with a smile on your face because you deserve it.